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Dear Customer,

December 17th, 2015

Announcement regarding our business hours

Thank you for your interest in Yamato Home Convenience.

We would like to inform you that we respond to your inquiry business days only. When you ask us something after 12:00 on Fridays / weekends / holidays, our reply will be sent next Monday or later. Also, we can arrange pickup a few days later after confirmation in this case. Please note that our reply may be delayed as well due to high volume of inquiries. We truly apologize for the inconvenience.

In case you need quick response, kindly ask someone to help you inquire in Japanese, and contact our customer service center in Japanese.
Here is the call center (Japanese only)
Toll-free call: 0120-008-008 Business hours: 8:00-21:00 (365days)

Thank you for your time and understanding.

(Ms.)Chika Kinoshita
(Normally I will be in the office on weekday: 9:00 to 18:00.)
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Yamato Home Convenience Co, Ltd.
Foreign Customer Coordinator
Operation Strategy Department
6F YAMATO GINZA BLDG., 12-18, 2-CHOME, GINZA, Chuo-ku,
Tokyo 104-0061 Japan
E-mail: y5229016@kuronekoyamato.co.jp
http://www.008008.jp/en/
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Helping you move to your new house. And also helping in your daily life on the new location. We shall always do our utmost best, wishing to offer more convenient and pleasant services, striving to make all aspects of our customers' lives comfortable and new.

Note 1 : The person in charge available business hours : 9am - 6pm on weekday.
Note 2 : Please be advised we will not be able to accept same day delivery and pickup orders. However, we may accept family moving after consultation depending on the area.

Services

Single-person moving

Our moving services are as simple and convenient like Ta-Q-Bin: you can choose the option of Next Day Delivery, select the time of delivery and so on! Our services will also save you money, since you can pay according to the number of boxes to be transported and use various kinds of discounts.

Family moving

We offer selection order system that allows you to choose only those services you need, making sure that your family moves as efficiently as possible with no time or money wasted.

Transportation of large furniture and major appliance

You can send whatever it is just one household goods. You can leave packaging, delivery, and installation to us. Two members of our staff will make sure that everything is done promptly and carefully.

Note 1 : The person in charge available business hours : 9am - 6pm on weekday.

Note 2 : Please be advised we will not be able to accept same day delivery and pickup orders. However, we may accept family moving after consultation depending on the area.

Please feel free to contact us if you need more information about our services!

Inquiries
Busy season (3/20~4/2)

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